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    DryMax UV

    $99.95

    Once you’ve taken that all important step of getting help with your hearing, the next most important thing to do is to protect the investment you have just made. The DryMax UV is the perfect choice to do just that, combining all three of the essential elements needed for effective drying and storage of your hearing devices: heat, moving air, and a desiccant that drives the relative humidity really low, and captures the moisture that is released.

    DryMax UV is an electronic appliance designed for use every night to care for and store several varieties of hearing instruments – hearing aids, cochlear implant hardware, noise or tinnitus maskers, in-ear monitors, and even your wireless earphones. Large enough to accommodate a pair of your devices, DryMax UV is also small enough to take with you when you travel so you can extend the benefits of drying and storing your hearing devices wherever you happen to be. DryMax UV is a great companion for taking care of your hearing instruments.

    The temperature inside the DryMax UV may be too high for some RECHARGEABLE devices. If you have rechargeable devices, we recommend DryBoost UV. Learn more about DryBoost UV.

    0421 Rev C

    Your purchase of a DryMax UV will include a six-month supply of Dry-Brik Mini.

    Description

    Physical Characteristics

    • Weight: 1 lb., 3 oz. (.5 kg)
    • DryMax-UV overall size: 5.8” wide x 2.8” deep x 2.3” high (14.7 cm x 7.1 cm x 5.8 cm)
    • Drying compartment tray: 3.3” x 2.1” x .9” (8.4 cm x 5.3 cm x 2.3 cm)
    • Carton size: 6.3” wide, 6.5” high, 3” deep (15.9 cm x 16.5 cm x 7.6 cm)

    Hinged lid with a drying compartment that will accommodate all types of hearing aids, including many body worn aids. DryMax UV® by Dry & Store® can also be used with cochlear implant microphones, headpieces, and speech processors (both ear-level and body-worn).

    Electrical Characteristics
    After pressing POWER, DryMax UV will run for 8 hours before automatically turning off.

    During the 8-hour cycle, the operating temperature inside DryMax UV is ~98°F (37°C) to 104°F (40°C). If you have rechargeable hearing aids, consider DryBoost UV instead. It has a lower temperature that is suitable for rechargeables.

    • Input Power: 100-240 volts AC, 50/60 Hz 0.3A max
    • Output: 5 volts ~ 2000mA, micro USB connector–3.65 watts

    The DryMax UV is available with US domestic or International power supplies. However, the DryMax UV can be operated on a standard micro USB cable plugged into any USB power outlet. Your DryMax UV can be used anywhere in the world–no voltage converter is necessary. All that’s needed is the appropriate plug adapter. A worldwide configuration is also available that contains a power supply with the following interchangeable blades: AUS, EU, UK, STD.

    Desiccant
    DryMax UV ships with a six-pack of Dry-Brik Mini® desiccants which is a 6 month supply. The Dry-Brik Mini contains an aggressive sorbent (mol sieve) packaged in an attractive, molded, disposable container. Each Mini has a shelf-life of at least eighteen months, unopened. Once the foil label is removed, the Mini lasts one (1) month. Replacement desiccants are inexpensive and are available from Dry & Store distributors and directly from Ear Technology Corporation. The desiccant also adsorbs odors as it performs the drying process

    UV-C Properties
    The UV-C lamp inside the DryMax UV model produces ultraviolet (UV-C) wavelengths of light.

    Battery Removal
    Batteries do not have to be removed from hearing aids before Dry & Store use. We do recommend opening the battery door to allow for better drying in the battery compartment area.

    Instruction Manual
    PDFs of instructions in six languages. Click here to download the manual of your choice.

    Safety & Regulatory
    Certified to International Standard for EMC and product safety & CE marked.
    Conforms to IEC 60950-1 Ed. 2.0, CISPR 14-1, Ed. 5.1:2009, CISPR 14-2, Ed. 1.2:2008.

    Warranty
    Three years in USA and Canada. Proof of purchase required. Outside of North America, refer to warranty terms provided by distributor.

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    Frequently Asked Questions

    Tweak Enhance has four listening modes: Conversation, Restaurant, Traffic, and Outdoors. The noise modes suppress background noise. The rocker switch is used to switch between listening modes.

    Press and hold the lower portion of the rocker switch for two seconds then release. Do the same to switch to the other programs.

    Enhance-switching listening modes

    Once setup is complete, every time you turn on your Tweak Enhance, it will revert to the last program and volume setting you used.

    Tweak Enhance includes one set of accessories: a pack of the most commonly used sound tubes (size 2B, right and left) and domes/tips. However, other sizes are available.

    It is important for the sound tube and tip to fit properly in your ear. If you need a different size tip or tube, call 1-888-815-3240 for assistance. You can also order online:  https://www.eartech.com/product/simply-tweak-enhance-and-refocus-replacement-tips-and-tubes/

    The sound tube delivers amplified sound into your ear. Sound tubes that shipped with your Tweak Enhance and sleeve tips should be tried first. The sound tubes are size 2B. 

    If you get feedback or whistling, change to a more closed tip. Also try decreasing the volume.

    It is important for the sound tube and tip to fit properly in your ear. If you need a different size tip or tube, or if you continue to have a problem, call 1-888-815-3240 or assistance. 

    You can also order online:  https://www.eartech.com/product/simply-tweak-enhance-and-refocus-replacement-tips-and-tubes/

    Make sure the tip/dome is not clogged.

    Fully charge the battery.

    Make sure the hearing aid case and sound tube are clean and dry. (Refer to page 51 in the Enhance user manual.)

    Make sure the hearing aid case is positioned correctly behind the ear, and that the tip is positioned properly in the ear canal.

    Make sure the volume is turned up, by tapping the upper portion of the rocker switch.

    Excessive ear was can prevent sound from entering the ear. Contact your physician.

    Changes in your hearing can affect how you hear with Tweak Enhance. Contact a hearing healthcare professional if you suspect any change in your hearing condition.

    Tweak Enhance may need to be reset. See page 44 of the user manual for instructions. Follow prompts on-screen to set up the hearing aid.

     

    Tweak Enhance is a sophisticated OTC hearing aid utilizing
    innovative technology. This unique device allows you to select and set your
    desired amplification setting from a range of acoustic alternatives.

    Yes, in any listening mode, you can still adjust the volume using the rocker switch. Pressing the upper portion of the rocker switch increases the volume, while the lower portion reduces the volume. 

    As you increase/decrease the volume, you will hear a single beep for each sound level. Also, when you reach the highest/lowest level of volume, you will hear beep sounds for each sound level.

    Enhance illustration of increasing/decreasing volume level.

     

    To turn ON, press and hold the upper portion of the rocker switch until you hear a beep (approx. 3 seconds) then release. While you are holding the rocker switch, it will turn green. The green light will turn off once the hearing aid is ON.

    To turn OFF, again press and hold the upper portion of the rocker switch until you hear a beep (approx. 3 seconds) then release. While you are holding the rocker switch, it will turn blue. The blue light will turn off once the hearing aid is OFF.

    Also, the hearing aids will automatically power OFF once they are seated properly in the charging base. However, after removing the hearing aids from the base it will be necessary to power them ON using the rocker switch.

    illustration of how to turn on/off Enhance

    Tweak Enhance is powered by a lithium polymer battery that is rechargeable. It’s best to charge your hearing aid completely prior to each use.

    When not in use, turn off the hearing aid to prevent unnecessary battery drain or leave it in the charging base. See page 46 of user manual for instructions on turning power on/off.

    Enhance hearing aids have a non-removable lithium-polymer battery. It is not user-changeable. Call Tweak Support for assistance – 1-888-815-3240.

    Time to fully charge:
    Approximately 3 hours

    Battery life of full charge:
    Approximately 20 hours
    Keep in mind some functions of the hearing aid (volume level, noise compression, etc.) require more energy than others. You may find the battery needs recharging sooner than 20 hours.

    No. Moisture is the number one enemy of hearing instruments. It can damage the microphone and other components, resulting in costly repairs. Don’t wear the device while taking a bath, shower, spa treatment or while swimming. (See page 55 of the user manual for a list of tips.)

    We recommend the daily use of a DryBoost UV drying appliance. These dryers are available on the Accessories page of the eartech site.

    The Tweak device has a best-in-class feedback management system. However, when your hand is near the device, you may hear a whistling noise, which is called “feedback”. This may be caused by amplified sound bouncing off your hand back into the instrument. The noise usually quits when you take your hand away.

    If the whistling doesn’t stop once you’ve moved your hand away, ensure that the amplifier case is positioned properly behind the ear, and that the tip is positioned properly in the ear canal.

    Try adjusting the volume. Tap the lower portion of the rocker switch to decrease volume.

    Make sure the dome/tip and sound tube are not clogged with wax or other debris. (Refer to page 52 of the user manual.)

    Instead of the sleeve tip, consider using one of the more closed domes.

    Try adjusting the equalizer via the Enhance app – decrease the higher frequencies.

    If the above fails to reduce feedback, contact Tweak Support at 1-888-815-3240.

    Yes, Tweak Enhance has a 45-day trial period. After using Enhance for 45 days, you can return it for a full refund.

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