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    dryklean-uv_single-closed900

    DryKlean UV

    $59.95

    Moisture is the enemy for all types of small electronic devices, and DryKlean UV is a great companion to take care of that concern. DryKlean UV provides a combination of drying, small size, and affordability. DryKlean UV uses convection heating for a gentle drying cycle that pulls moisture away from the hearing product and carries it out through the holes in the lid.

    The temperature inside the DryKlean UV may be too high for some RECHARGEABLE devices. If you have rechargeable devices, we recommend DryBoost UV. Learn more about DryBoost UV.

    0421 Rev C

    Description

    Using convection heat the DryKlean UV removes damaging moisture from your hearing devices, personal sound amplifiers, ear buds–you name it, without harming the instruments.

    • Five-minute UV-C cycle
    • Four-hour drying cycle
    • Compact size easily fits on a nightstand, desk, or countertop
    • Interior dimension is large enough to accommodate two hearing devices
    • Small enough to easily accompany you while traveling

    Dimensions:
    4″ L x 3.25″ W x 1.25″ H (Product)
    2″ L x 2.5″ W x .75″ H (Drying compartment)
    7.5″ L x 4.375″ W x 1.875″ H (Completely packaged)

    Weight:
    3.3 ounces (Unit only)
    6.2 ounces (Unit and adapter)
    9.9 ounces (Unit, adapter, and case)

    Temperature
    ~104°F (40°C) to 109°F (43°C)
    If you have rechargeable hearing aids, consider DryBoost UV instead. It has a lower temperature that is suitable for rechargeables.

    Power Source:
    Product operates on a USB power supply. Any USB, 5 volt, 1-amp or greater. A power supply with a “micro” USB connector will work with this product.

    • Input Power: 100-240 volts ~ 50/60 Hz   0.3A max
    • Output: 5 volts, 1000mA

    Testing Certifications:
    CE, FCC, ROHS, WEEE

    UV-C Lamp Exposure:
    When the lid is opened, the entire unit shuts off completely. System can be restarted once lid is properly closed and the power button is reactivated.

    Five-minute UV-C cycle
    UV-C wavelength approximately 254 nm

    Operating Instructions
    Download Quick Start Guide

    WARNING:
    NEVER open the drying compartment while the UV-C light is on. Looking at the UV-C light with the naked eye may cause severe burns to the eye.

    Limited Warranty
    Ear Technology Corporation warrants this product against any defects that are due to faulty material or workmanship for two (2) years from the date of purchase. A purchase receipt or other proof of date of the original purchase is required for service under this agreement, otherwise the date of manufacture will be used. Ear Technology Corporation will, at its sole discretion, repair or provide a new or refurbished unit. The exchange unit is warranted for the remainder of the original warranty.

    This warranty only covers failures due to defects in materials or workmanship which occur during normal use. It does not cover failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, improper cleaning, line power surge or damage that is attributable to acts of God. Warranty is void on any unit that has been modified or tampered with.

    Limitation: Ear Technology Corporation shall not be liable for incidental or consequential damages resulting from use of this product, or arising out of any breach of this warranty. all express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.

    This warranty gives you specific rights, and you may also have other rights which vary by state or other government jurisdiction.

    For assistance call 1-888-327-1299 or email [email protected]

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    Frequently Asked Questions

    Tweak Enhance has four listening modes: Conversation, Restaurant, Traffic, and Outdoors. The noise modes suppress background noise. The rocker switch is used to switch between listening modes.

    Press and hold the lower portion of the rocker switch for two seconds then release. Do the same to switch to the other programs.

    Enhance-switching listening modes

    Once setup is complete, every time you turn on your Tweak Enhance, it will revert to the last program and volume setting you used.

    Tweak Enhance includes one set of accessories: a pack of the most commonly used sound tubes (size 2B, right and left) and domes/tips. However, other sizes are available.

    It is important for the sound tube and tip to fit properly in your ear. If you need a different size tip or tube, call 1-888-815-3240 for assistance. You can also order online:  https://www.eartech.com/product/simply-tweak-enhance-and-refocus-replacement-tips-and-tubes/

    The sound tube delivers amplified sound into your ear. Sound tubes that shipped with your Tweak Enhance and sleeve tips should be tried first. The sound tubes are size 2B. 

    If you get feedback or whistling, change to a more closed tip. Also try decreasing the volume.

    It is important for the sound tube and tip to fit properly in your ear. If you need a different size tip or tube, or if you continue to have a problem, call 1-888-815-3240 or assistance. 

    You can also order online:  https://www.eartech.com/product/simply-tweak-enhance-and-refocus-replacement-tips-and-tubes/

    Make sure the tip/dome is not clogged.

    Fully charge the battery.

    Make sure the hearing aid case and sound tube are clean and dry. (Refer to page 51 in the Enhance user manual.)

    Make sure the hearing aid case is positioned correctly behind the ear, and that the tip is positioned properly in the ear canal.

    Make sure the volume is turned up, by tapping the upper portion of the rocker switch.

    Excessive ear was can prevent sound from entering the ear. Contact your physician.

    Changes in your hearing can affect how you hear with Tweak Enhance. Contact a hearing healthcare professional if you suspect any change in your hearing condition.

    Tweak Enhance may need to be reset. See page 44 of the user manual for instructions. Follow prompts on-screen to set up the hearing aid.

     

    Tweak Enhance is a sophisticated OTC hearing aid utilizing
    innovative technology. This unique device allows you to select and set your
    desired amplification setting from a range of acoustic alternatives.

    Yes, in any listening mode, you can still adjust the volume using the rocker switch. Pressing the upper portion of the rocker switch increases the volume, while the lower portion reduces the volume. 

    As you increase/decrease the volume, you will hear a single beep for each sound level. Also, when you reach the highest/lowest level of volume, you will hear beep sounds for each sound level.

    Enhance illustration of increasing/decreasing volume level.

     

    To turn ON, press and hold the upper portion of the rocker switch until you hear a beep (approx. 3 seconds) then release. While you are holding the rocker switch, it will turn green. The green light will turn off once the hearing aid is ON.

    To turn OFF, again press and hold the upper portion of the rocker switch until you hear a beep (approx. 3 seconds) then release. While you are holding the rocker switch, it will turn blue. The blue light will turn off once the hearing aid is OFF.

    Also, the hearing aids will automatically power OFF once they are seated properly in the charging base. However, after removing the hearing aids from the base it will be necessary to power them ON using the rocker switch.

    illustration of how to turn on/off Enhance

    Tweak Enhance is powered by a lithium polymer battery that is rechargeable. It’s best to charge your hearing aid completely prior to each use.

    When not in use, turn off the hearing aid to prevent unnecessary battery drain or leave it in the charging base. See page 46 of user manual for instructions on turning power on/off.

    Enhance hearing aids have a non-removable lithium-polymer battery. It is not user-changeable. Call Tweak Support for assistance – 1-888-815-3240.

    Time to fully charge:
    Approximately 3 hours

    Battery life of full charge:
    Approximately 20 hours
    Keep in mind some functions of the hearing aid (volume level, noise compression, etc.) require more energy than others. You may find the battery needs recharging sooner than 20 hours.

    No. Moisture is the number one enemy of hearing instruments. It can damage the microphone and other components, resulting in costly repairs. Don’t wear the device while taking a bath, shower, spa treatment or while swimming. (See page 55 of the user manual for a list of tips.)

    We recommend the daily use of a DryBoost UV drying appliance. These dryers are available on the Accessories page of the eartech site.

    The Tweak device has a best-in-class feedback management system. However, when your hand is near the device, you may hear a whistling noise, which is called “feedback”. This may be caused by amplified sound bouncing off your hand back into the instrument. The noise usually quits when you take your hand away.

    If the whistling doesn’t stop once you’ve moved your hand away, ensure that the amplifier case is positioned properly behind the ear, and that the tip is positioned properly in the ear canal.

    Try adjusting the volume. Tap the lower portion of the rocker switch to decrease volume.

    Make sure the dome/tip and sound tube are not clogged with wax or other debris. (Refer to page 52 of the user manual.)

    Instead of the sleeve tip, consider using one of the more closed domes.

    Try adjusting the equalizer via the Enhance app – decrease the higher frequencies.

    If the above fails to reduce feedback, contact Tweak Support at 1-888-815-3240.

    Yes, Tweak Enhance has a 45-day trial period. After using Enhance for 45 days, you can return it for a full refund.

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